Building and Maintaining Customer Relationships

Course Information

Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.

Intake S24 SEM

Start Date May 14 / 2024

End Date Aug 20 / 2024

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

Yes

Group Work:

No

Registering college code:
CL-CACR101/CL-MKTG231

Host college code:
AL-CAL0001

How to Register

You can register in-person, on-line, by phone, fax or mail.  When registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001–not CL-ENL001). To register, call 416-289-5300 or register online at https://secure.centennialcollege.ca/webreg/

Contact

Centre for Online Learning & Microcredentials
Phone : (416) 289-5000 ext. 52555
Email : online@centennialcollege.ca

941 Progress Ave
Toronto, ON
M1K 5E9

Phone : (416) 289-5000

Find on map

Go to the Website